Shipping policy

Last updated: July 23, 2026

TAJIR LLC operates the SAIVera store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). This Shipping and Digital Delivery Policy explains how digital products purchased through our Services are processed and delivered. By placing an order with SAIVera, you acknowledge that you have read and agree to this Shipping and Digital Delivery Policy, as well as our Terms and Conditions.

Because SAIVera sells digital products, we do not ship physical goods. All purchases are delivered electronically using the methods described below. No physical package will be sent to your address.

Digital Product Delivery

All products sold by SAIVera are digital products. Depending on the product purchased, your order may include software license keys, activation codes, digital subscriptions, downloadable software, account credentials where applicable, activation instructions, or other digital content.

Digital products are delivered electronically after your order has been successfully processed and payment has been approved.

No physical shipping fees apply to digital products unless explicitly stated during checkout.

Delivery Methods

Digital products are primarily delivered to the email address provided during checkout. It is your responsibility to ensure that the email address entered is accurate and accessible.

Depending on the product purchased, delivery may include one or more of the following:

  • Software license keys or activation codes.
  • Download links.
  • Activation instructions.
  • Subscription information.
  • Product credentials where applicable.
  • Additional setup instructions where required.

Customers should check their inbox, spam folder, junk folder, promotions folder, and any email filtering systems before reporting a missing delivery.

Processing Time

Orders generally begin processing immediately after successful payment confirmation.

Most orders are processed automatically and delivered without any additional action from the customer. However, some orders may require additional verification or manual processing for security, payment, technical, or product availability reasons.

Estimated Delivery Time

Most digital orders are delivered within 5 to 30 minutes after successful payment confirmation.

In exceptional circumstances, delivery may take up to 24 hours. This may occur due to payment verification, security checks, temporary technical issues, supplier or product availability, unusually high order volume, maintenance, or other circumstances beyond our reasonable control.

If your order has not been delivered within 24 hours, please contact us at support@saivera.net so that we can investigate the status of your order and assist you.

Worldwide Digital Delivery

SAIVera provides digital delivery to customers worldwide. Since products are delivered electronically, your geographic location generally does not affect the delivery method.

However, certain software licenses, subscriptions, activation keys, or digital services may be subject to regional restrictions imposed by publishers, software developers, manufacturers, or service providers.

Customers are responsible for reviewing the product description and verifying that the product is compatible with their country, operating system, platform, language, account type, and any applicable regional activation requirements before placing an order.

Email Accuracy

You are responsible for providing a valid and correctly spelled email address during checkout.

If an incorrect email address is entered, delivery may fail or be delayed.

If you notice an error in your email address after placing your order, please contact us as soon as possible at support@saivera.net. While we will make reasonable efforts to correct the information before delivery, we cannot guarantee changes after an order has already been processed or delivered.

Delivery Delays

Although most orders are delivered within the estimated delivery time, exceptional delays may occasionally occur.

If you have not received your order within the expected delivery time, we recommend that you:

  1. Check your spam, junk, and promotions folders.
  2. Confirm that the email address entered during checkout is correct.
  3. Allow up to 24 hours for exceptional processing or technical delays.
  4. Contact our customer support team if your order has still not been received.

Our support team will investigate the status of your order and assist you as soon as reasonably possible.

Failed Delivery

If an email cannot be delivered because of mailbox restrictions, spam filtering, temporary server issues, an incorrect email address, or similar technical problems, we will make reasonable efforts to resend or otherwise provide the digital product after verifying the order.

Customers may be asked to confirm their email address or provide additional information necessary to complete delivery.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and contact information.
  • Providing a valid and accessible email address.
  • Checking spam, junk, and promotions folders.
  • Ensuring that their device and software meet the product requirements.
  • Reviewing product descriptions and compatibility requirements before purchase.
  • Following any activation or installation instructions supplied with the order.

Product Availability

Most products listed on SAIVera are available for digital fulfillment.

In exceptional circumstances, a product may become temporarily unavailable due to supplier limitations, technical issues, or other operational reasons. If this occurs, we will notify you as soon as reasonably possible regarding the expected delivery timeframe or any available alternative solution.

Delivery Confirmation

Digital delivery is generally completed when the relevant digital product, activation key, license information, download link, or other digital content has been sent to the email address provided during checkout or otherwise made available to the customer through the agreed delivery method.

Customers are encouraged to retain delivery emails, order confirmations, and activation information for future reference.

Technical Issues

If you experience technical difficulties accessing your digital product, downloading files, or activating a software license, please contact our customer support team at support@saivera.net.

We will make reasonable efforts to assist with issues directly related to the delivery or functionality of the purchased digital product, subject to the applicable product terms and the manufacturer's or publisher's requirements.

Support may not cover problems caused by unsupported hardware, incompatible operating systems, third-party software conflicts, incorrect use, failure to meet stated product requirements, or circumstances outside our reasonable control, unless otherwise required by applicable law or stated for a specific product.

Policy Changes

We may update this Shipping and Digital Delivery Policy from time to time to reflect changes in our operations, delivery methods, legal obligations, or business practices. The revised version will be posted on this page together with the updated "Last updated" date.

Contact

If you have any questions regarding this Shipping and Digital Delivery Policy or require assistance with your order, please contact us:

Email: support@saivera.net

You may also contact us through the live chat available on our website for assistance regarding digital delivery, order status, or delivery-related questions.